General Terms and Conditions of Sale for events organized under the name of Slackline Events by WeSlack Sàrl. Please read these terms and conditions carefully before booking an event with WeSlack Sàrl. By booking a service with our company, you agree to abide by these terms and conditions.
Preamble
WeSlack Sàrl operates under the name Slackline Events (www.slackline-events.com). These General Terms and Conditions (GTC) govern all event services provided by WeSlack Sàrl, hereinafter referred to as "WeSlack". The purpose of these terms and conditions is to define the terms and conditions for the performance of the services offered by WeSlack.
Article 1: Confirmation
1.1 Services are confirmed only upon signature or acceptance of a quotation or receipt of a deposit. Unless otherwise agreed, the deposit is 50%.
Article 2: Termination
2.1 If the service has to be cancelled prematurely due to a lack of authorisation, or technical or logistical infeasibility, only costs already incurred will be invoiced insofar as the costs are irrecoverable, e.g. location scouting, transport tickets, hotel reservations and any other material already incurred.
2.2 In the event of cancellation of the service by the customer before the date and time of the start of the service, 100% of the amount is due. If the service has to be cancelled prematurely due to a lack of authorizations, only the costs already incurred will be invoiced insofar as the costs are irrecoverable, e.g. location scouting, transport tickets and any other material already incurred. The customer is liable for 100% of the amount of the service, which is due, in the event that the service cannot take place due to an error, lack of communication without handwritten trace or any other oversight on the part of the customer.
2.3 In the event of illness, accident or force majeure (such as a pandemic, war, etc.), WeSlack Sàrl is entitled to offer an alternative solution for all services ordered, but without obligation or guarantee.
2.4 Outdoor services will be cancelled if weather conditions are deemed too dangerous. For example, in the event of heavy rain, exposure to strong winds of >25 km/h, hail, or other major bad weather. If the entire event has to be cancelled due to weather conditions within 10 days before the event is due to start, 100% of the cost will be invoiced.
2.5 The company reserves the right to immediately terminate the contract at any time, without any repercussions or compensation, if the clauses of the quotation or contract are not respected.
Art. 3, Promotion rights
As part of all services, employees of WeSlack Sàrl have the right to recommend, distribute and display promotional material for its other services and products (e.g. flyers, discount coupons, stickers, etc.), in particular for the slackline learning program called WeSlack.
Art. 4, Liability
WeSlack Sàrl and its employees cannot be held responsible for attempted attacks, sabotage or unauthorized use of the facilities. The company and its employees can in no way be held responsible for accidents related to initiations if the equipment is not the cause of the accident (for example: sprained ankle, broken arm, concussion, serious paralysis, death, etc....). "Lack of mats or protection" or other similar accusations can in no way be used as justification. The material provided and the advice given are for information purposes only.
Art. 5, Intellectual property and image rights
WeSlack Sàrl holds all intellectual property rights relating to Slackline Events Events, in particular copyright and industrial property rights. Any use or reproduction, partial or total, of elements belonging to WeSlack Sàrl without its prior written authorization is prohibited. The service provider has the right to access all media relating to its services (photos, videos, etc.) and the right to unlimited use, whether commercial or not.
Art. 6, Multi-year commitment - Preferential offer
A discount may be granted in the case of a commitment over several consecutive years for the event specified in the quotation. If, during the term of the commitment, the customer does not renew the event covered by the quote, he undertakes to propose a new date or another event that will allow us to carry out the planned services. This rescheduling is subject to our availability and must be proposed at least 90 days before the new date.
The possibility for the customer to withdraw after the first service in the event of dissatisfaction is only valid if this option is expressly mentioned on the quotation. In this case, a written justification must be provided.
Art. 7, Special clauses and warranties
One or more guarantees may be granted to the customer. These guarantees are optional and cannot be demanded by the customer. A guarantee is only valid if it appears on an offer, a quotation, an order, an invoice or any other official document. In the event that warranties are granted which contradict any other element of the general terms and conditions of sale, the warranties shall prevail.
Art. 8, payment terms and reminder charges
Invoices must be paid within 10 days of the invoice date. If payment is not received within 30 days of the due date, a late payment charge of 1% of the total amount outstanding will be applied for each month of delay commencing on the 30th day. An additional charge of 1% will be added every 30 days for as long as the amount remains unpaid. These late fees are non-cumulative and will continue to be applied each month until payment is made in full. For questions about payments or invoices, please email: finance@slackline-events.com
If you wish to dispute an invoice, you must notify us in writing within 30 days of the invoice date. The dispute should be sent by email to finance@slackline-events.com. Please include in your email all relevant information supporting your dispute, including details of the disputed invoice, the reason for the dispute, and any supporting documentation or evidence.
It is important to submit your claim within the specified timeframe to avoid late fees while your claim is being processed. We are committed to reviewing each claim promptly and providing a response within a reasonable time.
We reserve the right to change payment terms and late fees at any time.
Art. 9, Customer rights and remedies
We are committed to providing high quality services to all our customers. If you have any concerns or complaints regarding the services provided or changes to our payment terms and late fees, we invite you to contact us without delay. Please address your communication in writing to info@slackline-events.com.
We will treat your request with care and diligence, providing you with a response as soon as possible. We are committed to finding a fair solution to any disagreement or problem relating to our services or conditions.
Your satisfaction is important to us, and we are dedicated to respecting your rights as a customer and providing you with an exceptional experience.
Art. 10, Modifications
WeSlack Sàrl reserves the right to modify these terms and conditions of sale at any time and without prior notice. Modifications will be applicable as soon as they are posted on the website. www.slackline-events.com/cgv.
Art. 11, Applicable law and place of jurisdiction
These terms and conditions are governed by Swiss law. The courts of the Canton of Vaud, Switzerland, shall have exclusive jurisdiction over any dispute arising from their interpretation or execution.
